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As an experience designer at Deloitte Global & the Deloitte Greenhouse, my role expands across design strategy and leading a team to ‘think like designers’. The first of its kind, the Deloitte Greenhouse client studio is composed of three elements — a space that fosters connection, a team of facilitators and behavioral designers, and an approach that reflects the ‘Breakthrough Manifesto’ to accelerate creativity and innovation.
As Client Studio Leader, my mission is to foster our engagement teams and clients to reach breakthroughs in addressing business challenges. Our Greenhouse team draws from behavioral science, psychology (i.e., Business Chemistry), design thinking, strategyand our Deloitte-led IP to drive meaningful results and harness human connection, creativity, and innovation that leads to action. We work with teams to address adaptive challenges (open-ended questions) and technical challenges (specific problems).
User research: Qualitative research to drive communications globally around digital transformation.
Train-the-trainer and Executive Stakeholder Labs (CIO, CHRO, CTO, CEO): Full-day co-design workshops with engagement teams to run with their clients themselves and client-focused labs for individual transitions and business team challenges.
Design Sprints: Stakeholder engagement to drive the construction of innovative ideas within an established industry undergoing digital transformation.
UX Design: Website and mobile design using agile workflow to be responsive to shifting needs of the market.